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What are Far Infrared Rays (F.I.R.)?

Produced naturally by the Sun, Far Infrared Rays are wavelengths of energy found within the light spectrum invisible to the naked eye. Through a process known as “thermal conversion”, these rays are capable of allowing the warmth from the Sun to penetrate deeply into the human body and gently elevate its temperature -- known to be a vital physiological process in activating major bodily functions and the body’s natural healing process.

Far Infrared Rays are proven effective for pain management.  Through it, you can engage into different activities that you would not be able to otherwise.  Imagine playing your favorite sport or dancing with an audience or something as simple as taking a stroll along the park.  Far Infrared Ray heat therapy makes all these possible. 

 

What are the bad side effects of Far Infrared Ray?

Being produced by the sun, Far Infrared Rays are all natural and proven to have no negative side effects. 

 

Are Far Infrared Rays considered safe for me?

Far Infrared Rays are 100% safe since it is found within your own body.  It is beneficial to your health.  Whenever the Far Infrared Ray intensity in your body is high, you feel energetic and able to overcome different illnesses.  The decline of Far Infrared makes you prone to ailments and speeds up your aging process.

 

Can I overdose on Far Infrared Rays?

No.  Your body naturally absorbs only the amount of Far Infrared Ray it needs. 

 

What are the benefits of Far Infrared Rays?

  • Deep penetrating heat 
  • Targeted pain relief
  • Dilates the blood vessels
  • Increases blood flow
  • Heightens the oxygen levels in the blood
  • Relaxes muscles spasms and joint stiffness
  • Speeds up healing

 

 What is FIRheat? 

FIRheat is the leading innovator of Far Infrared Ray Technology that is dedicated to providing high quality, innovative, efficient and affordable FIR Technology to soothe your pain and offer relief.  We understand that pain can keep you from being the best you can be.  It can hamper your activities and stop you from reaching your full potential.  Because we want to help you, we make only the best quality heat therapy wraps designed by the most trusted people in the thermal clothing industry to effectively get rid of your pain.

 

What is the Product?

FIRheat offers innovative therapeutic wraps that provide targeted pain relief to specific body parts such as the neck, shoulder, upper and lower back, elbow, wrist, ankle and knee.  It uses deep penetrating Far Infrared Rays that are proven safe and effective for soothing muscle spasms. 

 

What are your products made of?

FIReat therapy wraps are made of Neoprene, a flexible rubber garment, stitched with Fleece lining to effectively trap heat.  The coil-free, hair-thin heating element is made of carbon fiber alloy and the Velcro closure makes the wrap adjustable, providing a comfortable and snug fit.

 

How do I use the product?

  1. Wrap the particular FIRheat product around the aching body part. 
  2. Adjust the fit by using the Velcro lock until it is snug and comfortable.  
  3. Choose the heat setting that works best for you using the 4-temperature controller. 
  4. Enjoy your 30-minute FIR heat therapy session in the comfort of your own home. 
  5. The therapy wrap automatically shuts off after your 30-minute session. 

 

Is it safe?

FIRheat products are guaranteed safe because it is free from harmful Electromagnetic Field Frequencies and equipped with other precautionary features:

  • Safe low voltage
  • 30-minute shut off
  • 4-setting temperature controller
  • LED status indicator

Can everyone use FIRheat products?

Yes.  FIRheat products use Far Infrared Ray Heat which is safe and beneficial to everyone.  It is highly recommended for seniors, active individuals and those experiencing chronic pain.  While everyone can use FIRheat products, it is best to consult your doctor or physician about it.

 

How does using FIRheat products feel?

Just minutes after using the FIRheat therapy wrap, you will feel the relaxing, deep penetrating heat inside your body.  As the oxygen level increases, your body’s response to the calming heat is an over-all sense of tranquility and relaxation.

You can try FIRheat therapy wraps at selected Affiliate clinics or purchase from this website.  Ask your doctor, therapist or physician about the benefits of F.I.R. today.

 

How long does a heat therapy session using your product last?

One therapy session lasts about 30 minutes.  Each FIRheat wrap is equipped with an automatic 30-minute shut off feature. 

 

What makes FIRheat products different from other heat therapy systems in the market?

Unlike conventional heat therapy products that only heat up the skin’s surface, FIRheat products use Far Infrared Rays that penetrate up to 2 inches into the muscles and bones.  This is known to be a vital physiological process in activating major bodily functions and the body’s natural healing process.  It also offers targeted pain relief for specific body parts such as the ankle, shoulder, upper and lower back, knee, wrist, neck and elbow. 

 

What is the difference between Heat Therapy and Cold Therapy?

Cold therapy relieves pain by leaving the surface of your skin temporarily numb.  Far Infrared Ray Heat Therapy, on the other hand, is deep penetrating which causes the capillaries to dilate and thus improve blood circulation.  It helps soothe pain and treats it from the source.

 

What currency are your prices in?

All of our FIRheat therapy products are priced in United States dollar.

 

What methods of payment do you accept?

Those who wish to purchase our FIR heat therapy products may pay through Paypal or credit card. We accept Mastercard, Visa, American Express and Discover Novus. 

 

What is the return policy?

You have 30 days from the date of shipment to return or exchange an item. After this period, all sales are final and all items are subject to the terms and conditions of the manufacturer’s warranty. To qualify for a return, you must:

  1. Contact our customer service and obtain a Return Merchandise Authorization (RMA) number by email or phone.
  2. Our Customer Service Department will send you an email containing the RMA form and detailed return instructions. Print this form and include it in the package with a note briefly stating the problem, your contact information and return address (no P.O. boxes).
  3. Include a copy of your Sales Receipt (proof of warranty).
  4. Mark the RMA number on the outside of the package.
  5. Once we receive it, the returned item(s) will be inspected and a FIRheat Customer Service Representative will get in touch with you through email or phone. 
  6. FIRheat reserves the right to repair or replace and/or refund the cost of the item(s) covered by the One Year Limited Warranty and Return Policy at our discretion. Please allow up to 4 weeks for completion.
  7. If the item is no longer covered by the warranty or the damage is caused by user error, our Customer Service Representative will contact you regarding the cost of repair or upgrade.

IT IS MANDATORY TO CONTACT FIRHEAT CUSTOMER SERVICE BEFORE RETURNING ITEMS. Any items returned without doing so will not be accepted. Visit our website at www.firheat.com or contact FIRheat Customer Service at 1-877-518-4788 for instructions on how to obtain our mailing address.

 

Do your products have warranty?

Yes. FIRheat therapy wraps are covered with one year limited warranty for the low voltage plug-in series and six months for the rechargeable power pack. All items must be registered online to be eligible for our warranty service.

Our Customer Service Representatives will gladly assist you in troubleshooting issues with your heat therapy item/s. If the Customer Service representative cannot resolve the issue over the phone, you will be given a Return Merchandise Authorization (RMA) number so you can send the item for repair.

Your item/s will NOT BE REPAIRED WITHOUT AN AUTHORIZED RMA NUMBER accompanying it. If the product is found to be outside the warranty terms or period, you will be notified of the repair cost before any further action will be taken.

 


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